FAQ

🛍️ Orders

How do I place an order?
Simply browse our store, choose your product, select your size, and click “Add to Cart.” When you're ready, proceed to checkout and follow the steps to complete your purchase.

Can I modify or cancel my order after placing it?
We process orders quickly, so changes or cancellations are only possible shortly after purchase. If you need help, contact us as soon as possible.

I didn’t receive an order confirmation. What should I do?
Check your spam or promotions folder first. If it’s still missing, contact us with your email address so we can help.


📦 Shipping

How long does shipping take?
Shipping times depend on your location. You will receive tracking details once your order is dispatched.

Do you ship internationally?
Yes, we ship worldwide to most countries.

How can I track my order?
Once your order is shipped, you will receive a tracking number via email.


📏 Sizing

How do I choose the right size?
If you’re wondering about sizing, don’t worry — size information is listed under every product page. We recommend checking the size chart before ordering for the best fit.

What if I choose the wrong size?
If the size doesn’t fit, you can contact us to check return or exchange options depending on your location and product availability.


🔥 Product Care

How should I wash my clothing?
To keep your items in the best condition, follow these instructions:

  • Machine wash at 30°C (gentle cycle)
  • Do not bleach
  • Tumble dry low
  • Iron at low temperature
  • Avoid ironing directly on prints
  • Do not dry clean

Following these steps will help maintain fabric quality, print durability, and fit over time.


👕 Products

Are your products true to size?
Yes, our items are designed to fit standard sizing. For best results, always check the size chart on the product page.

Do the prints fade after washing?
No, if you follow the care instructions, prints are designed to stay durable and long-lasting.

Are your clothes unisex?
Many of our pieces are unisex. Fit details are specified on each product page.


💬 Customer Support

How can I contact you?
You can reach us through the contact form on our website or via the email provided in the footer.

What are your support hours?
We typically respond within 24–48 hours on business days.


🌍 General

Where is Belivers based?
We operate online, serving customers internationally.

Do you restock sold-out items?
Some items may be restocked depending on demand. Follow us or sign up for updates to stay informed.